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JW Horological Gallery
TERMS & PAYMENT

   
  Order Information
 
Sorry that we are unable to hold any watch nowadays unless deposit paid. All items will be sold under First Come First Serve basis! Pls do not email us, kindly visit our shop.
   
  Payment
 
Walk-in customer
We accept major credit cards & Nets. We also have installment plan up to 24 months for OCBC cardholders only.

Pls note COD for offer items.

Oversea customer
We accept Wire Transfer (TT) & Paypal.

Please pay the exact amount and pay your own bank’s fees & commissions.
   
  Warranty
 
We offer warranty on most of our watches unless otherwise stated. Some will be sold As-Is condition due to low mark-up. Our warranty do not cover mishandling, wear/tear and accident. The warranty is from our in-house technicians or brand new watches from their respective manufacturers.
   
  Shipping (Overseas)
 
We ship by EMS Speedpost, Air Parcel Post and FedEx Express. Shipping and insurance charges will be advised accordingly to your purchase item. Buyers are responsible for their items without any insurance coverage. Buyers are also responsible for any customs duties and taxes of their respective country.
   
  Insurance (Overseas)
 
All insured item(s) that are lost will be subjected to investigation and conclusions done by the insurance and shipping companies before any claims are made. This may take more than 30 days to conclude and advise.
   
  Return Policy
 
For oversea customer, we offer a THREE DAYS inspection/return privilege on all our items. This privilege does not cover if the item has been open and tampered with that causes the warranty to become null and void. Freight/Insurance/Packing & Handling/Bank charges ... etc. for the return will be borne by the customer.
   
  Feedback
 
We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us directly at Tel: (65) 65386055 or Email: jwwatch@pacific.net.sg. Please be patient and wait for our reply.