Please email or call us to confirm the stock availability. We will HOLD the item(s) for 3 days while processing for payment. If we did not receive the payment after 3 days, the item(s) will be put up for sale again. We are sorry if we are unable to answer your mail immediately as we do not monitor this website 24hrs.

Walk-in customer
We accept major credit cards & installment plan (0% interest) up to 12 months for OCBC & DBS cardholders and Nets.

Oversea customer
We accept Wire Transfer, Paypal, American Express Travelers Cheques, International Bank Draft and Western Union .

Please pay the exact amount in US dollars and pay your own bank’s fees & commissions.

We offer one year warranty on most of our watches unless otherwise stated. Our warranty do not cover mishandling, wear/tear and accident. The warranty is from our in-house technicians or brand new watches from their respective manufacturers.

We ship by EMS Speedpost, Air Parcel Post and FedEx Express. Shipping and insurance charges will be advised accordingly to your purchase item. Buyers are responsible for their items without any insurance coverage. Buyers are also responsible for any customs duties and taxes of their respective country.

All insured item(s) that are lost will be subjected to investigation and conclusions done by the insurance and shipping companies before any claims are made. This may take more than 30 days to conclude and advise.

For oversea customer, we offer a THREE DAYS inspection/return privilege on all our items. This privilege does not cover if the item has been open and tampered with that causes the warranty to become null and void. Freight/Insurance charges for the return will be borne by the customer.

We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 65.65386055 , Fax: 65.65380980, Email: jwwatch@pacific.net.sg.
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to

Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg

Confidentiality of Transactions
We treat all transactions and customers' particulars with the strictest confidence.

Legal Name of Company : JW HOROLOGICAL GALLERY
Name of Business : JW HOROLOGICAL GALLERY
Business Registration No.: 52910557L
GST Registeration No.: M9-0009112-T
Contact Person : Mr John Wang
Email Address : jwwatch@pacific.net.sg
Website : www.jwwatch.com
Enquiry Hotline : +65 65386055
Fax : +65 65380980
Place Of Registration : SINGAPORE
Physical Address : 1 Pickering Street, #01-02 Great Eastern Centre Singapore 048659
Opening Hour:
12:00pm - 7:00pm (Monday to Friday)
12:00pm - 3:00pm (Saturday)
Closed on Sunday & Public Holiday